Privacy policy

Privacy Policy

At Uncle Pinoy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal & Contact Information

  • Name
  • Delivery and billing address
  • Email address
  • Phone number

Payment Information

  • Payments are processed securely via trusted third-party payment providers
  • Uncle Pinoy does not store or have access to your full payment card details

Order & Account Information

  • Order history and purchase details
  • Communications with our customer support team

2. How We Use Your Information

We use your information to:

  • Process and deliver orders accurately and on time
  • Communicate with you regarding order confirmations, updates, delivery issues, or customer support queries
  • Improve your shopping experience, including understanding product demand and preferences
  • Marketing communications (only where you have given consent), such as promotions, new product launches, and special offers

You can opt out of marketing communications at any time.

3. Data Security

We take data protection seriously and use appropriate technical and organisational measures to safeguard your information, including:

  • SSL encryption across our website
  • Secure payment processing via trusted third-party gateways
  • Restricted access to personal data within our team

4. Sharing Your Information

We do not sell or trade your personal information.

Your data may only be shared with trusted third parties where necessary for:

  • Order fulfilment
  • Delivery services
  • Payment processing

These partners are required to handle your data securely and in line with applicable data protection laws.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data (where legally applicable)
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the revised date where applicable.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: contact@unclepinoy.com

Thank you for trusting Uncle Pinoy with your personal information. We are committed to keeping your data safe and ensuring a secure, enjoyable shopping experience 🇵🇭